Privacy Policy

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services, including equipment hire, media production, and training.

We comply with applicable data protection laws in the United Kingdom, including guidance from the Information Commissioner's Office.

2. Information We Collect

We may collect and process the following data:

Personal identification information (name, email address, phone number)
Booking and enquiry details
Payment and billing information
Website usage data (e.g. IP address, browser type, pages visited)
Any information you provide through contact forms or communications

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide services
Process bookings and payments
Deliver training and production services
Improve our website and user experience
Send relevant updates or marketing communications (where consent is given)
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

5. Data Sharing

We do not sell your personal data. We may share your information with:

Trusted service providers (e.g. payment processors, hosting providers)
Professional advisors where necessary
Regulatory authorities if required by law

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.